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Privacy Policy

1. Introduction

Welcome to SkinSell. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.skinsell.com (the "Site") and use our services.

By accessing the Site and using our services, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Site or use our services. We are committed to protecting your personal information and your right to privacy.

Data Controller Details

The data controller responsible for your information at SkinSell is SkinSell LLC, located at 1111b South Governors Avenue Dover, DE 19904 US. For any concerns regarding your personal data, please contact us at the provided address.

Data Protection Officer

SkinSell has appointed a Data Protection Officer to ensure your personal data is handled with care and in compliance with applicable laws. You can contact our DPO at [email protected] for any questions related to privacy practices, data protection, and data rights.

2. Information We Collect

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a specific consumer or device ("personal information"). In particular, our Site has collected the following categories of personal information within the last twelve months:

  • Identifiers

    Identifiers: such as name, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, or other similar identifiers.

  • Commercial information

    Commercial information: including records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

  • Internet or other similar network activity

    Internet or other similar network activity: including, but not limited to, browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.

3. How We Collect Information

We obtain the categories of personal information listed above from the following categories of sources:

  • Directly from you

    Directly from you: when you provide it to us, for example, by filling in forms on our Site, communicating with us via email or other means, and providing information when ordering a service or registering an account.

  • Indirectly from you

    Indirectly from you: observing your actions on our Site through tracking technologies like cookies, web beacons, and other similar technologies.

  • From third-party business partners

    From third-party business partners: such as analytics providers, payment processors, and other third-party service providers that we use to support our business.

In addition to the data we collect directly from you or through our Site's technologies, we may receive personal data about you from third-party business partners, such as analytics providers and payment processors. For instance, when you sign in to our platform through services like Steam, we may receive information such as your Steam ID and avatar. This information helps us to enhance your user experience and tailor our services to your preferences.

4. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Administer sweepstakes, promotions, and contests.

  • Compile anonymous statistical data and analysis for use internally or with third parties.

  • Create and manage your account.

  • Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.

  • Email you regarding your account or order.

  • Fulfill and manage purchases, orders, payments, and other transactions related to the Site.

  • Increase the efficiency and operation of the Site.

  • Monitor and analyze usage and trends to improve your experience with the Site.

Usage Data Collection

We collect usage data to understand how our services are accessed and used by our users. This includes IP addresses, browser types, device information, and navigation paths taken through our website. This data helps us to improve site functionality, understand user preferences, and optimize our marketing strategies.

5. Sharing Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights

    By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

  • Third-Party Service Providers

    Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

  • Marketing Communications

    Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

6. Tracking Technologies and Cookies

  • Cookies and Web Beacons

    Cookies and Web Beacons: We use cookies, web beacons, and similar tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. You can change your browser settings to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.

  • Internet-Based Advertising

    Internet-Based Advertising: Additionally, we may use third-party software to serve ads on the Site, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

8. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.

9. Policy for Children

We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.

10. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

11. Options Regarding Your Information

You have several choices regarding the use and disclosure of your information:

  • Account Information

    You may at any time review or change the information in your account or terminate your account by: 1. Logging into your acocount settings and updating your account. 2. Contacting us using the contact information provided below.

  • Emails and Communications

    If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by: 1. Noting your preferences at the time you register your account with our Site. 2. Logging into your account settings and updating your preferences. 3. Contacting us using the contact information provided below. If you opt-out of receiving marketing-related emails from us, you may continue to receive service-related and other non-marketing emails.

KYC Data Collection

For users who engage in transactions requiring enhanced identity verification, we collect KYC (Know Your Customer) data. This may include your full name, date of birth, ID documents, and photographic verification. This information is collected to comply with legal requirements and to safeguard our platform against fraud and misuse. We process and store this data securely and only for as long as it is necessary for compliance and operational purposes.

12. GDPR Rights for European Residents

If you are a resident of the European Union (EU), you have certain rights under the General Data Protection Regulation (GDPR). These include the right to:

  • Request access to your personal information we hold about you.

  • Request correction of the personal information that we hold about you.

  • Request erasure of your personal information.

  • Object to processing of your personal data.

  • Request the restriction of processing of your personal information.

  • Request transfer of your personal information.

  • Withdraw consent at any time where we are relying on consent to process your personal information. If you wish to exercise any of the rights set out above, please contact us using the contact information provided below.

13. Data Retention Policy

At SkinSell, we only retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. Once the retention period expires, personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.

14. International Transfers of Personal Information

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. Specifically, our servers are located in the United States, and our third-party service providers and partners operate around the world. This means that when we collect your personal information, we may process it in any of these countries. However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.

15. Privacy Rights Under U.S. Law

SkinSell is committed to complying with applicable U.S. privacy laws and recognizes the privacy rights granted to its users by their respective states. Below are specific rights that may apply to you depending on your state of residence:

Delaware Residents

Delaware law provides its residents the right to request from businesses certain information regarding the sharing of personally identifiable information with third parties for direct marketing purposes. SkinSell does not share your personally identifiable information with third parties for their direct marketing purposes without obtaining your prior consent.

California Consumer Privacy Act (CCPA)

If you are a California resident, the California Consumer Privacy Act grants you the following rights:

  • Right to Know

    Right to Know: You can request information about the collection, use, and sharing of your personal data over the past 12 months.

  • Right to Delete

    Right to Delete: You can request the deletion of your personal information from our records, subject to certain exceptions.

  • Right to Opt-Out

    Right to Opt-Out: You can direct us to stop selling your personal information to third parties, a practice SkinSell does not engage in.

  • Right to Non-Discrimination

    Right to Non-Discrimination: You will not receive any discriminatory treatment when you exercise your privacy rights under the CCPA.

General Data Privacy Rights for All U.S. Residents

Regardless of your state, you have the right to request that SkinSell disclose what personal data we collect, use, disclose, and sell about you specifically. You may exercise these rights by contacting us directly through the contact details provided in this policy. We commit to respond to your requests promptly and transparently.

Implementation of Requests

All requests for access, correction, deletion, or to opt-out of the sale of personal data can be made via the contact information provided in Section 17 of this Privacy Policy. We will verify your identity before processing your request, which may require government identification, or a verification process involving the email or phone number associated with your data.

SkinSell respects and upholds the privacy rights of all its users and implements strict measures to ensure compliance with applicable state laws and to provide adequate protection for your personal information wherever you may reside in the U.S.

16. Updates to This Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in our practices, technology, legal requirements, and other factors. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the personal information we collect. If we make significant changes to this Privacy Policy, we will notify you through the website interface, or, if you have provided us with your email address, by direct communication. Continued use of our services after such notices will constitute your acknowledgment and acceptance of the changes.

17. Contact Information

If you have any questions or comments about this Privacy Policy, please contact us at:

  • Email

    Email: [email protected]

  • Mailing Address

    Mailing Address: 1111b South Governors Avenue Dover, DE 19904 US

We are committed to resolving any concerns regarding your privacy and our collection or use of your personal information. Please send any inquiries or complaints regarding our compliance with this Privacy Policy to the above contact details.

18. Third-Party Privacy Practices

This Privacy Policy applies only to the collection, use, and disclosure of your information by SkinSell. Other websites that may be accessible through links from our site have their own privacy policies and data collection, use, and disclosure practices. We encourage you to familiarize yourself with the privacy policies provided by these third parties before providing them with information or taking advantage of an offer or promotion. SkinSell is not responsible for the practices or policies of such third parties.

19. Compliance with Legal Obligations

SkinSell may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with a legal obligation,

  • Protect and defend the rights or property of SkinSell,

  • Act in urgent circumstances to protect the personal safety of users of the Site or the public,

  • Protect against legal liability.

20. Your Consent

By using our Site, you consent to the collection, use, and sharing of your information as outlined in this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Site. Your continued use of the Site following the posting of changes to these terms will mean that you accept those changes.